Zircom are committed to keeping your information secure and managing it in accordance with our legal responsibilities under privacy and data protection laws where we operate.
The personal information we collect
When you visit zircom.uk.com, as is the case with most websites, certain limited information (such as your browser type and IP address) will be collected by us automatically.
When you complete our contact form, we will also collect basic contact information about you to help deal with your request. This will include:
- – Name
- – Email address
- – Contact number
- – Any other details you choose to supply in your message to us
Depending on the nature of your enquiry, we may additionally ask for other types of data, such as your job title and organisation name.
If you telephone us with an enquiry, we will ask you for consent to store any personal or business information that you give to us and may request you complete an opt-in form online.
We will hold this information under the Legitimate Interest legal basis, for use as described below.
How we use personal information
We use any information that you have submitted to the website to send you information relevant to your enquiry. We may also use your information to contact you in future regarding support we may be able to offer you.
We do not provide any personal information to any other organisation relating to your account unless we have your permission to do so (or where we are required to do so by applicable law).
We will only use your information where we have obtained appropriate permissions from you (e.g. with tick boxes) and will only use the information in accordance with this Policy, or where it is required and authorised by law.
Keeping information secure
We make every effort to protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control. Updating your account and preferences
Please notify us of any changes to your personal information which you have provided to us. You can do this via updating your user preferences through your account page or contacting us using the details below.
Keeping your information
Data will be stored on our systems until you opt out or request that your information is erased. You can opt out of receiving marketing any time – by either clicking a link in an email we send to you or by contacting us on the details below.
We will also remove any sales leads that we do not think represent commercial opportunities, or users that we find are not in their previous job position anymore.
Cookies are small computer files which are downloaded onto your device and collect information about the way in which you navigate and use our website and the internet. Cookies do not collect information which allows us to identify individual users. The information provided by cookies helps us to provide you with a more personal experience and allows us to make improvements to our services over time. You may delete and block all cookies or decide to just block certain types of Cookie via your browser setting. However, if you choose to block or delete Cookies, this may affect the functionality of the website.
You have the right to request copies of your personal information within our custody and control and details of how we use that information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information.
In relation to all of these rights, please email or write to us at the address below. Please note that we may, where permitted under applicable law, charge a small administrative fee and / or request proof of identity. We will respond to your requests within all applicable timeframes.
In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information, but where appropriate we will notify you of the reasons for this.
If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint.
We keep this Policy under regular review and place updates on zircom.uk.comfrom time to time. Please review this policy periodically for changes.
However, we will always notify you of material changes we make to this Policy and, where required under applicable privacy and data protection legislation, we will appropriately notify or give you the option to consent to changes to the Policy.
If you have any questions about this Policy, or would like to exercise your rights with respect to your personal information, please contact us via firstname.lastname@example.org, by phone on 0151 608 0101, or by post to Zircom Ltd, Waverley House, 29A Woodchurch Lane, Prenton, Wirral, CH42 9PJ.
Date: May 2018